Privacy Policy - Terms & Condition
Last Updated: April 2026
1. Introduction
SML Locum Dental (“we”, “our”, “us”) is committed to protecting your privacy and personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We collect and process the following types of personal information:
Personal identifiers (name, email address, phone number, postal address)
Professional information (qualifications, GDC registration number, employment history)
Practice information (practice name, contact details, staffing requirements)
References and background check information (including DBS checks)
3. How We Use Your Information
To process and manage booking requests from dental practices
To assess and process applications from dental professionals
To match practices with suitable professionals
To communicate with you regarding bookings or applications
To comply with legal and regulatory requirements
To improve our services
4. Legal Basis for Processing
Consent
Contract
Legal obligation
Legitimate interests
5. Data Retention
Active bookings: Duration of engagement plus 6 years
Unsuccessful applications: Up to 12 months (with consent)
Marketing: Until consent is withdrawn
6. Your Rights
Access
Rectification
Erasure
Restriction
Data portability
Objection
Automated decision-making rights
7. Data Security
We use appropriate technical and organisational safeguards.
8. Third-Party Sharing
We may share data with:
Dental practices
Service providers
Regulatory bodies (where required)
9. Contact Us
Email: enquiries@smllocumdental.co.uk
Terms of Service
Last Updated: April 2026
1. Acceptance of Terms
By using SML Locum Dental, you agree to these terms and our Privacy Policy.
2. Services Provided
We provide staffing services connecting dental practices with qualified professionals across the UK.
3. For Dental Practices
Bookings are not guaranteed until confirmed
Accurate information must be provided
Practices must ensure safe working conditions
4. For Dental Professionals
Must hold valid qualifications and registrations
Must provide accurate information
Must comply with GDC regulations
5. Accuracy of Information
False information may result in termination of services.
6. Limitation of Liability
We act as an intermediary and cannot guarantee placement suitability.
7. Governing Law
Governed by the laws of England and Wales.
Booking Terms & Conditions
Last Updated: April 2026
1. Minimum Booking Period
Minimum booking is 4 hours.
2. Booking Confirmation
Bookings are confirmed only via written email confirmation. We aim to respond within 24 hours.
3. Pricing & Rates
Rates vary depending on:
Day of the week
Time of day
Bank holidays
All rates are confirmed in writing.
4. Payment Terms
Payment is due within 3 days of the invoice date.
Invoices are issued after completion of the booking and include:
Hours worked
Rates applied
Total amount due
Payment instructions
Late Payment:
Invoices not paid within 3 days may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998. Continued late payment may result in suspension of services.
Payment Methods:
Bank transfer (BACS), debit card, or credit card.
5. Cancellation Policy
48+ hours: No fee
24–48 hours: 50% fee
Under 24 hours: 100% fee
No-show: Full charge applies
All cancellations must be confirmed in writing.
If SML Locum Dental cancels:
You will be notified immediately
A replacement will be attempted
Refund issued if no replacement is found
6. Changes to Bookings
Subject to availability. Less than 48 hours’ notice may incur fees.
7. Timesheets & Hours
Signed timesheets confirm:
Start/finish times
Breaks
Disputes must be raised within 48 hours.
8. Practice Responsibilities
Practices must:
Provide supervision
Maintain safe conditions
Provide PPE
Communicate procedures
Treat staff professionally
9. Professional Conduct
Any concerns must be reported immediately.
10. Liability
Practices remain responsible for clinical work. All staff must hold indemnity insurance.
11. Contact Information
SML Locum Dental
Email: enquiries@smllocumdental.co.uk
12. Agreement
Submitting a booking confirms agreement to these terms.
Cookie Policy
Last Updated: April 2026
1. What Are Cookies
Cookies are small files stored on your device.
2. How We Use Cookies
Essential cookies
Functional cookies
Analytics cookies
3. Managing Cookies
You can control cookies through your browser settings.
Equal Opportunities Policy
SML Locum Dental promotes equality and does not tolerate discrimination based on:
Age
Disability
Gender reassignment
Marriage and civil partnership
Pregnancy and maternity
Race
Religion or belief
Sex
Sexual orientation
We are committed to fairness, inclusion, and compliance with the Equality Act 2010.
Complaints Procedure
1. Informal Resolution
Contact: enquiries@smllocumdental.co.uk
2. Formal Complaint
Include:
Contact details
Complaint details
Supporting documents
Desired outcome
3. Response
Acknowledged within 2 working days
Full response within 10 working days
4. Escalation
Complaints can be escalated to senior management if unresolved.